UBC is transitioning to a new student mental health assistance provider. Effective Wednesday, November 1, 2023, Here2Talk will be the 24/7 mental health support of choice for students within the university‘s continuum of care.
Here2Talk is a free and confidential mental health counselling and referral service that provides immediate, 24/7 support to students in various languages and on multiple platforms. All registered post-secondary students across BC and abroad can speak with a trained counsellor about absolutely anything. If a student needs support, there is someone ready to help 24 hours a day, seven days a week – and we encourage them to reach out. The service is a single-session model; however, students can reach out as often as needed. Here2Talk services can be accessed via phone, by downloading the Here2Talk app, or through online chat sessions at here2talk.ca. Through its referral services, the program also connects students to similar helpful supports on campus and in their communities.
The Ministry’s Here2Talk 24-hour, 7 days a week service is available to all students registered in BC post-secondary institution.
- Here2Talk is a free 24/7 single-session mental health counselling and referral service that offers options to reach out to a trained counsellor by phone or online chat through the Here2Talk app or website.
- It provides students with confidential and immediate support, vital information, as well as referrals to helpful services available on their campus or in their communities.
- Services are available in English and French with additional languages upon request depending on availability (e.g., Punjabi, Mandarin, Cantonese, Spanish, Arabic).
The service is a single-session model, which means that while on-going appointments are not available, students can reach out as often as needed at no cost.
- Here2Talk services can be accessed via phone, by calling toll free: 1 877 857-3397, or direct: 604 642 5212, while students residing abroad can call: +1 604 642-5212 (international calling charges may apply).
- Students can download the Here2Talk app from either the Apple App Store or Google Play.
- Students can also access the service through online chat sessions at Here2talk.ca.
- Through its referral services, the program can connect students to similar helpful supports on campus and in their communities.
Here2Talk supports approximately 555,000 students at BC’s 25 public and 320+ private post-secondary institutions as well as BC post-secondary students studying abroad.
- Here2Talk services have been accessed more than 24,000 times since its launch in 2020.
- 70% of students said they were satisfied with the service, and 72% of students said Here2Talk provided them with the support and tools they needed.